Social Counselling Support Worker
This short programme provides an essential foundation for individuals entering the field of social counselling support. It equips participants with the core knowledge and practical skills required to engage effectively in basic counselling contexts. Learners will explore the fundamentals of screening and assessment within the scope of counselling, gaining insight into how to identify client needs and determine appropriate support pathways. The module also develops basic counselling skills, including active listening, empathy, and effective communication, which are critical when working in problem-saturated situations. Emphasis is placed on professionalism and ethical compliance, ensuring that participants understand and uphold the ethical standards and boundaries that govern counselling practice. By the end of this module, learners will be prepared to apply foundational counselling techniques with confidence, sensitivity, and integrity in diverse social support settings.
QUALIFICATION SPECIFICATIONS
• SAQA ID: 111142
• NQF Level: 4
• Credits: 55
• Duration: 2 months
• Accreditation Body: Quality Council for Trade and Occupations
NQF Level 4 qualification with Communication
Or
At least two (2) years of counselling experience.
OCCUPATION FUNCTION
A Social Counselling Support Worker offers supportive counselling
functions to individuals, raise awareness and refer to appropriate
services within various contexts.
PROGRAMME STRUCTURE
The programme is divided into two sections:
- Fundamental councelling skills
- Application of basic counselling skills
The programme consists of:
• Facilitator-led online knowledge modules
• Facilitator-led online practical modules
• Workplace-based learning modules
(18 compulsory workplace-based days)
QUALIFICATION ARTICULATION
• Occupational Certificate: Social Counselling Worker, NQF 5, Credits 143