Pursuing a qualification in retail store management is essential for those looking to excel in the dynamic and competitive retail industry. This qualification provides individuals with the skills and knowledge needed to effectively manage retail operations, from inventory control and customer service to sales strategies and staff management. By understanding the intricacies of retail management, graduates can enhance store performance, drive sales growth, and improve customer satisfaction. Additionally, this qualification addresses the growing demand for skilled retail managers who can adapt to market trends and consumer behaviours, ultimately contributing to the economic development and job creation within the country.

Qualification specifications

SAQA ID#: 103150

NQF level: 5

Credits: 106

Duration:  9 months

Accreditation body: Quality Council for Trade and Occupation (QCTO)

National Senior Certificate (NSC).

Or

National Vocational (Certificate) (NC (V)) at Level 4.

Occupation function

A Retail Chain Store Manager manages the functions of a branch of a retail chain organisation.

The programme is divided into seven modules covering the following:

1. Communication in retail
2. Retail operations management
3. Human resourse management
4. Customer management
5. Stock control
6. Retail marketing
7. Financial management

The programme consists of:

• Facilitator led online knowledge modules
• Facilitator led online practical modules
• Workplace based learning modules

(74 compulsory workplace based days)

• External Integrated Summative Assessment (exam) 

Vertical Articulation

Occupational Certificate: Facilities Manager; Level 6.

Email: skills@regenesys.net